The formal educational degree which is awarded by schools or boards or universities is called ______.
Drafting letters means ______.
The process of collecting and preserving important letters and documents in a systematic manner for future reference is called ______.
While handling the telephone, the office assistant should be ______.
Office assistance should handle ______ properly.
A junior office staff who is assigned a particular work in a particular section to assist the sectional chief carrying out the sectional activities is called ______.
Which one of the office personnel should always be willing to pay attention and devote herself for the service and satisfaction of the visitors and customers?
The private secretary who is to perform all the clerical functions on behalf of the chief is ______.