Practice Test | Kullabs.com
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  • A written form of communication which formalizes all the official activities of an organization is called

    incongruence
    modification
    correspondence
    deviance
  • Which is not a need and importance of correspondence?

    does not provide evidence
    exchanges information
    provides written records
    enhances goodwill
  • Which one of them is an objective of correspondence?

    To neglect present and attract potential customers and to promote.
    To provide the valuable information to the concerned parties at the time of necessity.
    To prolong the misunderstanding and disputes regarding different matters of the organization by providing written evidence.
    To destroy permanent records of important activities regarding activities the transactions, contracts, contracts, agreement made and decisions taken.
  • Handling mails is creative and changeling functions to be performed by ______.

    an office chief
    an office assistant
    a personal assistant
    a sectional chief
  • An effective letter is a strong tool for _____.

    changing the attitude of people
    maintaining and developing good relations withthe people
    all the options are correct
    motivating people
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