Floor is the bottom-most part of any given room or hotel premises. Floors are readily noticeable and subjected to a great deal of wear and tear. Floor is functional and decorative, where a clean and well-kept floor surfaces indicate the standard of the establishment and also helpful in drawing the first impression of guests. Nearly 75% of department’s cost is spent on floor cleaning in hotels.
Section of floor coverings:
The EHK should coordinate with the architect and interior decorator to select appropriate floor coverings for each area. While selecting floor coverings for any given area, the following factors should be taken into consideration:
On the basis of floor covering, floors are classified into following types:
Hard floors are durable but noisy except some wood floor. These are mostly cold in feel, vermin-proof, impervious to dry rot, fire-retardant, and easy to clean as compared to other floors. A hard floor is further divided into two types: resilient and non-resilient. (Resilient = flexible, elastic, non-rigid)
i.) Resilient hard floor
Wooden floor come under the resilient hard floor. Wood is the oldest material used for the resilient floor. Softwood such as pine and fir have a high degree of resilience, whereas hardwood like oak and maple have low resilience. The durability of wood floor depends on the quality of wood and its maintenance. Wood floors are warm to touch and tend to be noisy. The weakest aspect of wood floor is its porosity, absorbency, and susceptibility to being damaged by water.
Some common types of wood used for flooring are:
ii.) Non- resilient hard floor
Some of the common types of nonresilient hard floor are:
The semi-hard floor is considered as durable; but less than hard floors. They are resilient except thermoplastic tiles. These are resilient to pests and easy to clean. Different types of semi-hard floors include:
Soft floors are commonly known as a resilient floor that includes all types of carpet, rugs, and mats. These are quite warm and slip-resilient.
Floor cleaning methods can be classified into following types:
Mopping is a manual process of floor cleaning which is done with the help of mops on a daily basis. Damp and wet mopping process are followed to remove the dust, dirt and germs that are present on the floor.
Equipmentand materials used for mopping the floor are:
Cleaning procedure of mopping:
Buffing is the cleaning process which involves spraying the polish solution over the floor with the help of speedy rotator machine. This is undertaken a weekly or periodic basis. This will remove dull scuff marks and keep the hard floor surfaces appear shiny and clean. Buffing can be done manually and mechanically.
Equipmentused for buffing the floor are:
Cleaning procedure of buffing:
Scrubbing is the cleaning process in which brush is used to rub the surface. Generally, this method is carried out on a weekly basis. Scrubbing can be done manually and mechanically.
Equipmentand materials used for scrubbing are:
Cleaning procedure of scrubbing:
Joshi, Basant Prasad et.al., Fundamentals of Hotel Management-XII, Sukunda Pustak Bhandar, Ktm
Bhandari, Saroj Sing et.al., Principle of Hotel Management-XII, Asmita Publication, Ktm
Oli, Gopal Singh et.al., Hotel Management Principle and practices-XII, Buddha Prakashan, Ktm