Office Personnel

Office personnel refers to the office staff that carries out all the administrative as well as clerical functions jointly to achieve the objectives of an organization. Office personnel refers to office chief, sectional chief, and assistant. All the functions of the organization are performed by office personnel. General manager, Deputy General Manager, Assistant, Officer are some examples of an office personnel in the business office.

The following is the main definition of office personnel:

"The office personnel refer to all the examples of the office comprising the chief, sectional chiefs, and assistants who jointly work for the attainment of the organizational goals," -Beach

From the above definition, it is clear that the office personnel consist of the chief, sectional chief and subordinates who are appointed to perform jointly all the administrative as well as clerical works for achieving the objectives of the organization.

Types of Office Personnel

There must be different types of office personnel with different qualifications, skills, and ability. On the basis of position, responsibilities and nature of job, office personnel can be classified as follows:

Office Chief

The office chief is the in charge who sets the objectives, formulates plans and policies, manages resources, coordinates and controls the whole activities for achieving organizational objectives. He is the executive head of the organization. He is the person who is fully responsible for the successful operation of the organization, making decisions, the division of work, directing, coordinating. He is the person who plays the role of the pilot of plane, captain of a ship and driver of a bus.

Functions of Office Chief

Setting objectives of the organization.
Preparing long term and short terms plans and policies of the organization.
Dividing the work among the workers in the organization.
Directing and coordinating the activities of the different staff and departments.
Adopting good remuneration system for motivating workers.
Maintaining sound accounting system in the organization.
Reporting the performance and achievement of the organization to the board and public.
Evaluating the performance of the staff and departments.

Needs of Office Chiefs

The following points highlight the necessity and importance of Office Chief:

To determine the objectives of the organization.
To make plans, policies, programs, rules and regulations for achieving the set objectives.
To motivate employees in their works by providing attractive remuneration, facilities and opportunities.
To maintain discipline in the office and work.
To form employee development to increase the efficiency of the staff.
To avoid delay in office procedures through appropriate supervision, direction and institution.
To make the proper evolution of the performance of employees for their compensation and promotion.

Sectional Chief

On the basis of the functions, the organization is divided into different departments or sections . These departments are production, finance, personnel, marketing, accounting and public relation departments. Sectional or departmental chief is known as the executive officer who monitors each department or sections. They are the middle-level officer of the organization. They perform all the activities of the concerned department under the direction of the office chief.

Functions of Sectional Chief

Setting the departmental objectives in conformity with the organizational objectives.
Preparing departmental plans and policies for achieving departmental objectives.
Reporting the performance, problem and achievement of the department to the office chief.
Dividing the work among the staff working in the department.
Mobilizing human and other resources in an efficient manner for carrying out departmental activities smoothly.