The following are the main features of an office:

  1. Central part
    An office is a central part of an organization which manages all the activities of the organization. It makes plans, policies, rules, regulations, implements them and controls the whole activities of the organization.

  2. Division of works
    An office is a job performing place. It has to perform a number of works like drafting letters, filing letters, receiving and sending out letters, handling telephone, handling visitors, maintaining accounts etc. All these works cannot be performed by a single staff. Such works are divided among the staff. Each staff is assigned a particular work according to his qualification, experience and ability to perform the official work in an efficient manner. Hence, the office divides the works among the staff.

  3. Division of positions
    An office has to perform a large number of works. Some works are difficult and some are easier to perform. The office creates different posts and positions for different jobs. It appoints officers at higher level position and assistants at lower level position. The works of officers are more difficult than the works of assistant. The officers have more rights and responsibilities than the assistants. The officers are more trained, qualified and experienced than the officers. Hence, the office makes the division of posts and positions according to the nature of jobs.

  4. Management of works
    An office plans for the works, implements them and controls the whole activities of the organization. Such process is known as management of works. In order to manage the official works, the office has to direct, co-ordinate, communicate and supervise all the activities efficiently for achieving organizational goals.

The office is the center of an organization. It is the central unit of the organization which carries on different functions for achieving its objectives. It is the focal point of the organization which carries out different functions like planning, organizing, directing, coordinating, controlling and communicating are performed. It can be regarded as the information center, decision-making place as well as public relation center. The following are the main definition of an office:

According to J.C Denyer, "Office is a place where clerical operations are carried out."

According to George R. Terry, "An office is the place where the control mechanisms for an enterprise are located, where records are initiated for communication, control and efficient operation of the enterprise."

From the above definition, it is clear that an office is the central part of an organization which involves in carrying out all the administrative as well as clerical activities in a coordinated and efficient manner for achieving the organizational objectives.

Features of Office

The following are the main features of an office:

  1. Central part:An office is a central part of an organization which manages all the activities of the organization. It makes plans, policies, rules, regulations, implements them and controls the whole activities of the organization.
  2. Division of works:An office is a job performing place. It has to perform a number of works like drafting letters, filing letters, receiving and sending out letters, handling telephone, handling visitors, maintaining accounts etc. All these woks cannot be performed by a single staff. Such works are divided among the staff. Each staff is assigned a particular work according to his qualification, experience and ability to perform the official work in an efficient manner. Hence, the office divides the works among the staff.
  3. Division of positions:An office has to perform a large number of works. Some works are difficult and some are easier to perform. The office creates different posts and positions for different jobs. It appoints officers at higher level position and assistants at lower level position. The works of officers are more difficult than the works of assistant. The officers have more rights and responsibilities than the assistants. The officers are more trained, qualified and experienced than the officers. Hence, the office makes the division of posts and positions according to the nature of jobs.
  4. Management of works:An office plans for the works, implements them and controls the whole activities of the organization. Such process is known as management of works. In order to manage the official works, the office has to direct, co-ordinate, communicate and supervise all the activities efficiently for achieving organizational goals.