Communication is a systematic and continuous process of telling, listening and understanding the official information. The process of exchanging the information, ideas and opinions either by speaking or writing or using the symbols between individuals and departments inside or outside the organization is called communication. Communication is the chain of understanding which binds all the persons and departments of an organization together and directs them to achieve the organizational goal.
An organization transfers the information either to the people and departments inside or outside the organization. Hence, the communication can be classified into internal and external as shown below:
The act of exchanging information between the people and departments inside the organization is called internal communication. This communication takes place for passing instructions and orders from superiors to subordinates and reporting performance, achievements and problems from subordinates to superiors. It also takes place between or among the departments for informing and coordinating their activities. The internal communication can be divided as follows:
The act of exchanging information between individuals and offices outside the information between two offices or organizations is called external communication. It flows the information relating to the objectives, products, prices and position of the organization to the society. It also receives the information relating to needs, wants, interest, attitude, complaints and suggestions from the customers and other concerned parties of the society. External communication takes place between two different offices inside or outside the country. The external communication can be divided as follows:
The tools and technology which facilitate for exchanging information, ideas and opinions between people and organizations of different places is called means of communication. The office uses a suitable means of communication to pass a particular message to be communicated. The selection of the right means of communication also depends on availability and suitability of the means of communication. Telephone, telegram, fax, e- mail, the internet, and telex are some of the examples of important means of communication. The means of communication under different modes are as follows:
The method of exchanging information verbally is called oral communication. The information is passed from one place to another place by speaking. The following are some of the important means of oral communication:
The method of exchanging information by writing is called written communication. It is the flow of information in black and which is the most reliable communication. Following are the important means of written communication:
The way of exchanging information by using different symbols is called symbolic communication. These symbols carry definite meaning and meaning of such symbols is quite familiar to all. The red, yellow and green traffic light of cross- roads, period bell used by educational institutions, call bell used by executives of an office, the facial expression of fear, anger, emotion, sorry , surprises reflected by human being, gestures, signs, and symbols are some of the examples of symbolic communication.
The process of transmitting the official information between offices or organization of different countries is called international communication. It flows from one organization to another organization outside the country. It is also called inter- country communication. The international communication is contributing a lot in foreign trade, foreign relation, foreign employment, abroad study and remittance of money. It is also used to control international crime and terrorism.
Internet has become a global market. Many people have transactions of millions of dollars everyday. E- Commerce is only possible through internet. So, this is a better means of communication of this modern age. Internet is the latest advanced technological in the field of communication. It helps to promote trade and industry. The big world is shrinking to a small house due to the internet. It facilitates in the filed of banking, insurance, education, health, health, foreign trade and defense. It has changed the life style of the people and opened the door for additional employment opportunity. Today, the Internet is a public, cooperative and self-sustaining facility accessible to hundreds of millions of people worldwide. Physically, the Internet uses a portion of the total resources of the currently existing public telecommunication networks.
The process of exchanging the information, ideas and opinions either by speaking or writing or using the symbols between individuals and departments inside or outside the organization is called ______.
The process of transmitting the official information by superior to subordinates is called ______.
The method of exchanging information verbally is called ______.
non verbal communication
The way of exchanging information by using different symbols is ______.
The method of exchanging information by writing is called ______.
none of the options are correct
Radio Nepal was established in Nepal in ______.
______ is an electronic system of telecommunication which uses telephone line to send messages from one place to send message from one place to another place.