Note on Office

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Introduction

Different types of organization are established in the society. These organizations are established to achieve definite objectives. In order to achieve these goals, such organizations are required to perform a number of functions on a regular basis. To perform these functions efficiently, those organizations require a number of resources like men, materials, money, means of communication and transportation. These resources should be utilized in the best possible manner to meet ever changing the need of the society. Hence, every organization requires an office for the effective management of resources and information for achieving objectives.

Meaning and definition

The office is the center of an organization. It is the focal point of the organization which carries out different functions like planning, organizing, directing, coordinating, controlling and communicating are performed. It can be regarded as the information center, decision-making place as well as public relation center. The following are the main definition of an office:

"Office is a place where clerical operations are carried out." -J.C Denyer

"The office is the administrative center of a business." -Mills and Standing Ford

"An office is the place where the control mechanisms for an enterprise are located, where records are initiated for communication, control and efficient operation of the enterprise." -George R. Terry

"The office is that part of a business enterprise which is devoted to the direction and coordination of its various activities. It is the seat, not only of the administration activities which determine the policy of whole business but also of the principal executive activities whereby that policy is carried into effect." -James Stephenson

Functions of Office

An office has to perform a number of functions in order to achieve the objectives of the organization. They are given below:

Administrative functions

Administrative functions are performed for the smooth and efficient operation of whole activities of the organization. These functions are performed by the board of directors, office chief, and sectional chief. The major administrative functions are as follows:

  1. Preparing and implementing plans
    Planning is a process of deciding in advance about the course of actions. It is concerned with deciding what, when, where, why and how official activities are performed. The office prepares long term and short term plans and implements them by proper utilization of available office resources.

  2. Performing personal functions
    Personnel function is concerned with selecting and appointing the right candidates in different managerial and clerical posts. The personal function also includes the activities relating to placing, training, promoting, transferring, remunerating, keeping a personal record and retiring the office staff. The organization establishes a separate personnel department to carry out such personal functions.

  3. Coordinating, controlling and communicating
    Coordination is the process of linking the activities of different persons and department for the achievements of organizational objectives. Controlling is the process of evaluating the actual performance of office personnel and departments, comparing the actual performance with determined performance and taking corrective actions to minimize the variations in future. Communication is the process of exchanging official information between people or department inside or outside the organization. All these functions are carried out by the office.

  4. Safeguarding assets
    The office purchases necessary assets utilizes properly and safeguard them. It keeps a proper record regarding the value and condition of assets. It also maintains the record of the officers who are responsible for the proper utilization and maintenance of assets and reporting the condition of such assets.

Clerical function

Clerical functions are also known as routine functions. These functions are performed regularly to assist for the smooth operation of administrative functions. These functions are performed by clerical staff or office assistants. The main clerical functions are given below:

  1. Receiving information
    The office receives various types of information from internal and external sources. It collects the information from internal sources like office personnel and departments such as production, marketing, finance, accounting and personnel departments.

  2. Recording the information
    The information received from internal and external sources may be different in respect of its priority. The office records that information which are useful and important for the organization.

  3. Processing information
    The information which is received and recorded cannot be used readily for planning and decision making. The office should process the information in a suitable form. The act of processing information involves calculating, grouping, tabulating, diagrams, drawing charts, summarizing and analyzing the information.

  4. Handling visitors
    The office handles all the visitors properly. It establishes a separate reception section for better services and satisfaction of the visitors and customers. Such better services and satisfaction of the visitors and customers helps to increase goodwill and promoting sales of the organization.

  5. Communicating information
    The office has to communicate the processed information to different persons and departments inside the organization. It also communicates such information to all the concerned parties like customers, suppliers, and government outside the organization as per their requirements. The information is communicated through fax, telephone, internet, e- mail etc.

  • An office is a place where the control mechanisms for an enterprise are located, where records are initiated for communication, control and efficient operation of the enterprise.
  • An office has to perform a number of administrative as well as clerical functions.
  • The major administrative functions are as follows:
    -Preparing and implementing plans
    -Performing personal functions
    -Coordinating, controlling and communicating
    -Safeguarding assets
  • The main clerical functions are given below:
    -Recording the information
    -Processing information
    -Handling visitors
    -Communicating information
.

Very Short Questions

The personnel function is concerned with selecting and appointing the right candidates in different managerial and clerical posts. The personal function also includes the activities relating to placing, training, promoting, transferring, remunerating, keeping a personal record and retiring the office staff. The organization establishes a separate personnel department to carry out such personal functions.

The full form of P.A is personal assistant.

According to George. R. Terry, '' An office is the place where the control mechanisms for an enterprises are located, where records are initiated for communication, control and efficient operation of the enterprises.'' According to J.C Denyer, '' An office is any place where clerical operations are carried out.''

An office is the place where administrative and clerical task are carried out to achieve orgational goal is known as office.

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  • "Office is a place where clerical operations are carried out." Who gave this definition?

    George R. Terry


    A.N. Anthony


    J.C. Denyer


    Mills and Standing Ford


  • The process of linking the activities of different persons and department for the achievements of organizational objectives is called ______.

    supervising


    communicating


    co-ordinating


    indexing


  • Which one of them is an administrative function of an office?

    Receiving information
    Handling visitors
    Recording the information
    Preparing and implementing plans
  • Which one of them is a clerical function of an office?

    Performing personal functions
    Safeguarding assets
    Preparing and implementing plans
    Handling visitors
  • Administrative functions are performed by the ______.

    office chief


    sectional chief


    all the options are correct


    board of directors


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