Correspondence is the means of written communication. It is the process of receiving and sending official information between individuals and organizations of different places for achieving a definite objective. It might also be in the form of a report, circular, telegram and electronic mails. The following is a definition of correspondence:
"Correspondence can be defined as a means of communication in writing on subjects of mutual interest either within the organization or with an outsider. " -S.P Arora
According to this definition, we say that correspondence is the process of exchanging written information between individuals and organizations of different places for carrying out different official activities.
The following are the main importance and needs of correspondence:
The following are the objectives of correspondence:
Handling mails is creative and changeling functions to be performed by ______.
a sectional chief
an office chief
a personal assistant
an office assistant
An effective letter is a strong tool for _____.
maintaining and developing good relations withthe people
changing the attitude of people
all the options are correct