Concept, Importance, Types and Means of Communication. Sources of information. Structure of Business Letter. Drafting a business letters in English
The process of exchanging information between two or more person is called communication. It involves the flow of information from a sender to the receiver. It is one of the important infrastructures of development. Especially by means of electronic, print, radio, waves and several other means that may be email, internet, telephone, radio, television, letter, fax, magazines, newspapers and such other means used in everyday communication. We need to communicate to share information with others.
Business communication can be defined as the network of information existed among the insiders and outsiders to solve the problems of business organization. Business communication is regulated by certain rules and norms. In early times, business communication was limited to paperwork, telephone calls etc. But now with the invent of technology, we have cell phones, video conferencing, emails, satellite communication to support business communication.